{"id":1535,"date":"2022-08-26T18:51:59","date_gmt":"2022-08-26T17:51:59","guid":{"rendered":"https:\/\/cyber.scot\/?page_id=1535"},"modified":"2022-08-26T19:28:54","modified_gmt":"2022-08-26T18:28:54","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/cyber.scot\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"

[vc_row][vc_column] \n

\n
\n
\n
\n
\n
\n \"Thumb\"\n
Use our CyberScot Agent<\/a><\/h5>\n

\n Using the CyberScot agent is a easy and quick way to get to the support portal. This can be found in the task bar of your PC\/Laptop if it's managed by us. \n <\/p>\n <\/div>\n <\/div>\n \n

\n
\n \"Thumb\"\n
Use our Customer Portal<\/a><\/h5>\n

\n Using the portal is the best way to log and track current\/previous ticket + get access to support articles related to your company. \n <\/p>\n <\/div>\n <\/div>\n \n

\n
\n \"Thumb\"\n
Use the Support Email<\/a><\/h5>\n

\n Email us directly at support@cyber.scot and a ticket will be automatically logged. Once it's reviewed we will contact you directly via email or phone. \n <\/p>\n <\/div>\n <\/div>\n \n

\n
\n \"Thumb\"\n
Use the Live Chat<\/a><\/h5>\n

\n Within the Customer Portal, on the bottom right you will see the live chat feature where we will work with you directly to resolve your request. \n <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n

\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n [\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column]\n

\n \n
\n \"Shape\"\n <\/div>\n \n
\n
\n
\n
\n
Work Process<\/h5>\n

How we help your business grow and succeed<\/h2>\n
<\/div>\n

\n The steps below outline the process we take to get your project idea off the ground. \n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n
\n
\n
\n 01<\/span>\n <\/i>\n <\/div>\n
Choose a Service<\/h5>\n

\n Select one of our services or contact us regarding your project idea.\n <\/p>\n <\/div>\n <\/div>\n \n

\n
\n
Request a Meeting<\/h5>\n

\n Click the contact us button and fill out the details and we will contact you regarding your enquiry.\n <\/p>\n

\n 02<\/span>\n <\/i>\n <\/div>\n <\/div>\n <\/div>\n
\n
\n
\n 03<\/span>\n <\/i>\n <\/div>\n
Receive Custom Plan<\/h5>\n

\n Our custom plan will outline a project timeline and deliveries for your project.\n <\/p>\n <\/div>\n <\/div>\n \n

\n
\n
Let\u2019s Make it Happen<\/h5>\n

\n Lets take your custom tailored plan to the next level and deliver on time & in budget.\n <\/p>\n

\n 04<\/span>\n <\/i>\n <\/div>\n <\/div>\n <\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n [\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column]\n
\n \n
\n \"Shape\"\n <\/div>\n \n
\n
\n
\n
\n
Team Members<\/h5>\n

Meet our professional andexpert team members<\/h2>\n
<\/div>\n

\n Outlived no dwelling denoting in peculiar as he believed. Behaviour excellent middleton be as it curiosity departure ourselves very extreme future.\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n
\n
\n
\n \"Thumb\"\n
\n